News and Updates

HRAP Advisory 2020-043

Date: September 27, 2020
Cc: Eugene T. Yap
Re: DOT LAUNCH- Online Accreditation System


DOT will launch the Online Accreditation System tomorrow - Monday, September 28, 2020 at 1:00 PM.

This launch will introduce the new system of processing applications for accreditation of  tourism enterprises. The development of the Online Accreditation System aims to assist our tourism industry as we meet the peculiar challenges brought about by the COVID-19 pandemic and transition to the new normal.

Host will start to admit attendees/participants at 12:30 noon. For those who will encounter difficulties in joining via zoom, you can still participate through live streaming in the official FB page of DOT.

Topic: Online Accreditation System Launch
Time: Sep 28, 2020 01:00 PM Asia/Manila

Join Zoom Meeting

Meeting ID: 810 5937 8474
Passcode: OTSRSMED

See you there !!!

12 August 2020

Senator Vicente C. Sotto III
Senater President
6th Flr., Senate of the Philippines,
Roxas Blvd. Pasay City


Dear Senator Sotto III,

Greetings from TIBFI, a tripartite body composed of representatives from the government, private and labor sectors which aims to provide manpower development for the tourism and hospitality industry.

In behalf of the Board of Trustees and our Board of Advisers, we stand firmly behind the August 6 letter of appeal submitted by Department of Tourism Secretary. Bernadette Romulo-Puyat addressed to Speaker Alan Peter Cayetano regarding the proposed reallocation of P10 Billion funds towards tourism infrastructure projects.

Secretary Romulo-Puyat stated that they conducted many consultations with industry stakeholders re: recovery programs due to major upheavals in the operation of many tourism enterprises.  The immediate need for credit facilities was specially highlighted, reason being that there have been little to no income generating activities since the beginning of this pandemic affecting 5 million tourism workers and 500,000 tourism enterprises, mostly from the MSMEs.

Thus, the P10 billion can be put to better use by providing tourism industry stakeholders with access to working capital loans and other credit facilities instead of infrastructure. We believe that the survival of the tourism industry should be given utmost consideration by our government, having been a major contributor to our GDP pre-Covid 19.

We therefore earnestly reiterate our industry's appeal that the P10 Billion be given to DOT, as the government agency who truly knows what the tourism industry needs, as a dedicated fund primarily for credit, rather than for tourism infrastructure at this most crucial of times.

We are positive that the support you will provide tourism will create returns in contributing to the economic growth of the country due to its multiplier effect and multi-industry impact.

We hope you will listen and consider this appeal in the deliberations you will have regarding the Bayanihan 2.

We remain hopeful you will find merit in this appeal, thank you.


Ma. Christina G. Aquino,
Asian Institute of the Tourism
University of the Philippines
Diliman, Quezon City


At your service,

TIBFI, Chair,
HRAP, Associate Board member,
THE-ICE, Secretary/Board Member,

The document in pdf format can be dowloaded from here.



06 August 2020

House Speaker
Taguig-Pateros, 1st District Representative
House of Representatives, Quezon City

Dear Speaker Cayetano:

Warmest greetings from the Department of Tourism (DOT)!

We respectfully write with reference to House Bill No. 6953 entitled An Act Providing for COVID-19 Response and Recovery Interventions and Providing Mechanism to Accelerate the Recovery and Bolster the Resiliency of the Philippine Economy, Providing Funds Therefor and for Other Purposes, or the "Bayanihan to Recover As One Act," which passed through the second reading last Wednesday.

We are grateful for the generous allocation of PhP 10 billion for tourism in the bill. However, we note that under Section 7 of the bill, the allocation of P10 billion is to be given to the Tourism Infrastructure and Enterprise Zone Authority (TIEZA), the DOT's attached agency for infrastructure projects, "to finance programs assisting the recovery of the tourism industry, that shall include the provision of tourism infrastructures"

In this regard, the DOT respectfully appeals that the PhP 10-billion fund be instead dedicated to tourism to help address the immediate needs of the tourism industry. And the most urgent need and request of our stakeholders who have been among the hardest-hit by the pandemic with many of them having no or little operations since March is liquidity. As their revenue streams have been drastically affected, we need to immediately provide them access to working capital loans and other credit facilities.

This immediate need for credit facilities was especially highlighted during our several consultations with our stakeholders. In the present crisis, we sincerely believe that the direct accountability of preparing a response and recovery plan rests with the DOT in consultation with the stakeholders. To do otherwise would ignore the urgency of the situation and would be inconsistent with the mandate of the DOT under RA 9593 as the primary planning, programming, coordinating, implementing and regulatory government agency in the development and promotion of the tourism industry, both domestic and international.

It should also be noted that direct financial support to the tourism industry in the form of credit also forms the core of alleviate measures taken by other countries to help their tourism sector.

We are aware that PhP 51 billion has been allotted to the GFIs for various credit programs for MSMEs under the House Bill, and we have been told that that would sufficiently address our needs. However, given the overwhelming need of our tourism enterprises for access to credit, and in order to ensure that they are given priority in the allocation of credit, we stress that the better use of the PhP10 billion is to provide dedicated additional credit to tourism enterprises. Needless to state, tourism infrastructure is also important, but it will not address the immediate needs of the tourism industry. It can be planned for and implemented at a later time once we have assured the survival of the industry.

It bears to stress that the survival of the tourism industry is of the utmost concern for the Philippine economy. For the past five years, the Philippines has been relying on tourism for more than 10 percent of its GDP and employment. In 2019, the tourism industry recorded a contribution of 12.7 percent to the country's GDP. Inbound tourism ranked second among tthe biggest export items, next to semiconductors. Moreover, the tourism Industry boosted the country's employment with 13.5 percent share accounting for 5.7 million workers.

We, therefor, earnestly appeal that the PhP 10-billlon be given to the DOT as a dedicated fund primarily for credit. Thus, we propose that Section 3(ff) of the House version may be reconciled with Section 3(gg) of the Senate version, to read as follows:


Direct the Department of Tourism (DOT) to assist critically impacted businesses that are tourism enterprises, including tourism oriented barangay micro business enterprises, or other members of the informal sector in any of the following programs:

(1) Low interest loans or issuances of loan guarantees through GFls with terms of up to five (5) years for maintenance and operating expenses;

(2) Credit Facilities through GFls for upgrading, rehabilitation, or modernization of current establishments or facilities to be compliant with the new and health and safety standards;

(3) In partnership with the LGU and DOH and/or private entities, establish COVI0-19 testing centers in tourist destinations as identified by the DOT, to stimulate tourism and generate employment.

For purposes of items (1) and (2) herein, government financial institutions such as the LBP and DBP shall administer the loans for DOT but subject to guidelines from the DOT that shall be prepared for these purposes: PROVIDED, That the loan interventions implemented under this Section shall
be exclusively for accredited tourism enterprises, including such small-scale tourism enterprises accredited by LGUs.

Availment of grants, loans or loan guarantees through other provisions of this Act is not a disqualification for any tourism enterprise to avail of any economic relief measure in this Section.

With your kind indulgence and support, we hope that Philippine tourism will rebound and continue to be a major contributor to economic growth.

Thank you.

Click here for a copy of the actual letter.

Very truly yours,




Tourism Industry Board Foundation Inc. (TIBFI)
University of the Philippines, Asian Institute of Tourism
Commonwealth Avenue, Diliman Quezon City, Philippines

Dear Ms. Aquino:

Greetings from Rajah Travel Corporation (RTC)! Our message comes as we would like to spread the campaign of the World Travel and Tourism Council (WTTC) as we are the only Philippine-based member since 2017.

We are pleased to share with you that the WTTC recently launched their #Wear2Care campaign. #Wear2Care embraces and promotes the use of face covering to reduce the risk of transmission, protect everyone, as well as reintroduce a sense of normality as we learn to live with Covid-19 until a vaccine is found. The wearing of protective face covering helps signal the return of safer travels, while also providing personal protection for yourself as well as those around you.

We believe that this campaign deserves a united front by the tourism industry and a show of support to demonstrate how serious we are in reducing the risks of COVID by simply wearing a mask. We hope you can spread the word by posting pictures of yourselves, and your associations, as you proudly wear your masks, and by using the hashtag #Wear2Care, #WTTC, #Philippines and #RajahTravel. Hopefully, this will draw away from the negative news that the Philippines has the highest number of COVID-19 cases in Southeast Asia, and the recent news that Filipinos have been carriers of the virus to our neighboring countries.

Don’t forget to tag the World Travel and Tourism Council (WTTC) and Rajah Travel Corporation (RTC) so we can continue spreading the same. We have attached a sample post as well.

For more information on the #Wear2Care campaign, you may visit this link:
We hope to see your support in this important campaign and we hope you circularize this to your members as well. Together, we can make travel possible again!

Thank you.

Click here for the actual letter in PDF format.

Sincerely yours,

Chairman & President
Rajah Travel Corporation


Dear Tourism Stakeholders,

Greetings from the Tourism Industry Board Foundation Inc!

We will be having a Virtual GMM and Webinar (A Glimmer of Hope for Tourism and Hospitality Workers) on the 27th of  July, Monday, at ten in the morning. We would like to invite you to listen to our panel speakers who will talk about:
• Effects of COVID 19 on the workers of various tourism sectors
• Prospects of business in tourism sector when it resumes operation
• Work/Business Options that can be pursued for displaced human resources

We will be inviting industry representatives and training providers who can share their ideas and solutions to our members.

If you are interested to attend, please go to our registration link:

Click here to view the poster.

We look forward to seeing you virtually on July 27. Thank you.


Ma. Christina G. Aquino


Republic of the Philippines
Technical Education and Skills Development Authority
ISO 9001:2015 Certified


16 June 2020

Tourism Industry Board Foundation, Inc.
c/o Lyceum of the Philippines University
Intramuros, Manila

Dear Ms. Aquino:

Greetings from the Technical Education and Skills Authority (TESDA)!

TESDA Director General - Sec. Isidro LapeñaTESDA shall continuously perform its mandate of certifying the competence of the Filipino workforce amidst the Covid-19 pandemic adopting to the "new normal" state, thru the implementation of Portfolio Assessment. Portfolio Assessment is a method of gathering evidence wherein the competency is determined based on accumulated pieces of documentary evidence demonstrating the competencies of an individual over a period of time.

The program also aims to assess professionals, wage or self-employed and even those currently unemployed but who are trained and educated and have appropriate and relevant work experience.

We strongly believe that this program can widen its reach and may serve a large number of Filipino workforce through our industry partners and stakeholders.

In this regard, if you have members or workers who are interested, they may apply by submitting the scanned or digital copy of the requirements by email to

The requirements are as follows:

Philippine Travel Survey Image

Hi Travelers!

The Department of Tourism (DOT), together with Guide to the Philippines and the AIM - Dr. Andrew L. Tan Center for Tourism, is committed to supporting the tourism industry during this difficult time. As we plan the future of tourism in our country, we need to listen to your sentiments and concerns. Sparing at least 10 minutes to answer this survey is a huge support to our endeavor.

The results of this survey will give valuable insights for tourism enterprises on how to better prepare, respond, and serve you again once the COVID-19 pandemic ends and travel restrictions are lifted. A summary and analysis of this survey will be published and made available to all tourism enterprises.

We truly appreciate your contribution. Please share this with your family and friends who travel in the Philippines. Together, let us help the tourism industry bounce back!

Click here to access the survey.

Thank you. Stay safe and stay hopeful!


Baguio City, Philippines – As internet trends, artificial intelligence, virtual reality and robotics continue to change the landscape of the global tourism industry, the Department of Tourism (DOT) remains optimistic that the Filipino brand of service will keep our country's human resources afloat on the cusp of the 4th Industrial Revolution (4IR).

"Tourism is bigger than artificial intelligence. Tourism is bigger than robotics. The quest for quality is something that only human beings could give," DOT Undersecretary for Tourism Regulation, Coordination and Resource Generation (TRCRG) Arturo Boncato, Jr. stressed in his keynote on "Tourism and the 4th Industrial Revolution: The Future of Jobs," the theme of the 5th Tourism Human Resource Congress organized by the Tourism Industry Board Foundation Inc. (TIBFI) in partnership with the DOT at The Manor at Camp John Hay - CAP Convention Center in Baguio City.

"Quality tourism is the key in bringing tourists in the country. It's all about the human heart. Tourism is all about experience and relationships," Undersecretary Boncato, Jr. added.

DOT Assistant Secretary for TRCRG Maria Rica Bueno emphasized the significance of "personal touch points" not only in the hospitality sector, but in the tourism industry as a whole.

"This is the inspiration why we remain committed in promoting and educating our frontliners on the Filipino brand of service," she said during her presentation on the Updates on the Training Initiatives and the ASEAN Mutual Recognition Arrangement (MRA) for Tourism Professionals.

Conversely, while human resource is without a doubt irreplaceable, industry leaders still agree that artificial intelligence can boost tourism products and services.

Revenue Management Tactics in a Digital World

Savoy Hotel Manila
24 & 25 September 2019

With the convergence of Revenue Management and Digital Marketing in today's world, learn to fish where the fishes are.

COLLABORATE online data access to determine future demand

ANALYSE data and joint metrics for effective strategies

SEAMLESS SYNERGIES across a hotel's different departments.

Today's hospitality business revenue strategies and decision making processes are mainly driven by technology and artificial intelligence. Hoteliers and business owners must inevitably take control of their marketing the digital way and in doing so, have the basic set-up for revenue management to drive this.

In this 2-day workshop, discover about revenue management and how it can be easily put into practical use towards optimising revenue and profitability. At the same time, understand the essentials of digital marketing, reputation management and distribution in this age of electronic technology. More importantly, how the convergence of revenue management and digital marketing impacts business results, optimise revenue and increase profitability in this business environment moving forward.

Php 25,000 per person. Register by 31 August 2019 and enjoy 20% savings - Limited seats only Includes Daily Coffee Breaks And Lunch.

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HR Congress
The Tourism HR Congress aims to upgrade knowledge and skills and to discuss management practices dealing with human resources to achieve sustainable outcomes.
A significant component in the ASEAN Economic Community Integration that enables the movement of tourism professionals among member countries.

Contact Information

Tourism Industry Board Foundation Inc.

University of the Philippines - Asian Institute of Tourism
Commonwealth Avenue, Diliman, Quezon City, Philippines
+63 2 9818500 ext 2799
+63 906 2955889

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