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Table of Contents
Definition of Terms
Introduction
Manual as a Resource
Part 1: The Implementers
The student OJT
- Introduction
- Before you Start
- Pre OJT-Checklist/Introduction Checklist
- During and on Completion of the Practicum.
- Weekly Learning Journal
Educational Institutes: Higher Educational Institutes/Vocational Institutes
- Introduction
- Planning a Successful OJT
- Guidelines for the Educational Institutes, Faculty Practicum Coordinator
- Work and Learning Plan/Journal (Daily, Weekly, Monthly)
- Monitoring and Communication with Students
The Employer
- Introduction
- Guidelines for the Host Training Establishment (HTE)
- Guidelines for the Training Supervisor
- Training Supervisors Checklist
- Assessor and Mentor Checklist
- Induction Process
- Training and Coaching the OJT
- Evaluation and Assessment of the OJT
- Review and Scoresheet
Part II. Labor Divisions
- Working in the Front Office
- What an Employer Looks for in a Front Office Employee
- Objectives
- Front Office Checklists
- Technical Skills Checklist
- Systems & Procedures Observations Checklist
- Front Office Observed Management Skills
- Effective Front Office Managers/Supervisors Checklist
- Sample Technical Skills Checklist
- Work and Learning Plan (Weekly)
- OJT Journal/Monthly (Weekly, Monthly)
- Review and Scoresheet
Housekeeping
- Working in Housekeeping and Accommodation
- Objectives
- Housekeeping and Accommodation Checklists
- Technical Skills Checklists
- Systems and Procedures Observations Checklist
- Observed Management Skills
- Sample Technical Skills Checklist
- Work and Learning Plan (Weekly)
- OJT Journal/Report (Weekly, Monthly)
- Review and Scoresheet
Professional Cookery
- Working in a Professional Cookery
- Objectives
- Professional Cookery Checklist
- Technical Skills Checklist
- Systems and Procedures Observations Checklist
- Observed Management Skills
- Effective Executive Chef/Sous Chef Checklist
- Sample Technical Skills Checklist
- OJT Journal/Report (Weekly, Monthly)
- Review and Scoresheet
Food and Beverage
- Working in Food & Beverage
- Objectives
- Food and Beverage Checklists
- Department Checklists
- Technical Skills Checklists
- Systems and Procedures Observations Checklist
- Observed Management Skills
- Effective F&B Manager/Supervisor Checklist
- Sample F&B Technical Skills
- Work and Learning Plan (Weekly)
- Work and Learning Roster/Report (Daily, Monthly)
- Review and Scoresheet
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