5th Tourism Human Resource Congress
The Manor at Camp John Hay - CAP Convention Center
October 3-4, 2019 | Baguio City, Philippines
Target Participants
Participants of the HR Congress proper will come from LGUs, educational institutions, industry practitioners (GMs and HR officers), ATOP officers and members, TESDA, CHED DepEd and DOLE officials, staff of NGAs particularly those located in Central Luzon, and tourism associations in Central Luzon.
Event Details
5th Congress | Event Details
Proposed Congress Program: (as of September 7, 2019)
The 5th Tourism Human Resource Congress will focus on the training and development of human resources, as well as a discussion of issues and factors that influence entrepreneurship and employment for tourism and hospitality stakeholders, taking into account the challenges raised by the 4th Industrial Revolution. Two days in length, the event will feature an informative program that discusses management practices on human resources that will define what the tourism landscape will look like in the future, and how we need to prepare for this eventuality.
The 5th Tourism Human Resource Congress will focus on the training and development of human resources, as well as a discussion of issues and factors that influence entrepreneurship and employment for tourism and hospitality stakeholders, taking into account the challenges raised by the 4th Industrial Revolution. Two days in length, the event will feature an informative program that discusses management practices on human resources that will define what the tourism landscape will look like in the future, and how we need to prepare for this eventuality.
October 3-4, 2019
Baguio City, Philippines
Master of Ceremonies:
Ms. Melanie Saro
University of Baguio
Mr. Adolf Aran, Jr.
Courage Asia Management Consulting
Contact Us
Joseph Moses R. TanProject Coordinator
Email: Jomotan02@gmail.com / 5thtourismhrcongress@gmail.com
Mobile No.: 09985592742
FB: Jomo Tan
Carla Angelica Co
Secretariat
Email: Secretariat@tourismindustryboard.org
Mobile No.: 0945608551
Dr. Melanie Rulla-Saro
Director of Linkages Office
Email: melaniersaro@yahoo.com.ph
Rationale & Goals
5th Congress | Rationale & Goals
Rationale
Human resource development is recognized as a critical component for tourism. This is because the growth and quality of tourism services and supply depend upon the human component, their abilities and capabilities. Indeed, how people from the industry interact with the tourist is an integral part of the total tourist experience. However, with the coming of the 4th Industrial Revolution, where artificial intelligence and computerization is taking over more and more jobs, what will be the fate of the human resource component in tourism? Will there still be jobs in tourism and hospitality? What will the future jobs in tourism look like?
The development and quality of tourism human resource has always been a key policy area for the Philippine tourism industry. Recent policy initiatives in human resource development include the teaching of tourism and hospitality courses in senior high school under the technical-vocational track of the K-12 program. Human resource development within the tourism sector is a key component of the Ambisyon Natin 2040 plan. The National Tourism Development Plan and the Tourism HRD Strategy both spell out a vision of investing in people for a competitive and sustainable tourism development. What preparations, if any, are being done at the national level to meet the new demands born out of the 4th Industrial Revolution?
At the international level, the ASEAN Mutual Recognition Arrangement and the ASEAN Qualifications Reference Framework are in full swing. When fully implemented, they will increase the mobility of tourism labor within the region and increase the value of assessment and certification as part of the qualification requirements in recruitment. At the United Nations, decent work has been identified as one of the 17 goals of the 2030 Agenda for Sustainable Development. Together with other goals, it seeks to realize the human rights of all, achieve gender equality, empowerment and balance the three dimensions of sustainable development: the economic, social and environmental. What will be the impact of the 4th Industrial Revolution to these goals?
Adjusting to the new demands and realities of tourism - which will surely be impacted by the 4th Industrial Revolution - and how it will affect future jobs is a question worth considering. Some items that need further investigation vis-avis the challenges that the 4th Industrial Revolution include: What are we doing to prepare our future tourism workforce for the job requirements of the future? How can the tourism workplace still be made more inclusive for women, the youth, persons with disabilities, and those in the countryside within the context of the 4th Industrial Revolution? How can productivity of our human capital in the Philippine tourism industry be sustained? How can the conditions of work be managed so labor standards are still upheld?
Addressing these issues are significant, as their resolution can identify ways by which a more sustainable future for the industry can be achieved. One mechanism that allows a deeper understanding and discussion of these questions is the 5th Tourism Human Resource Congress. Organizing the event also responds to issues raised during the 4th Human Resource Congress which, among others, called for training and development as a pathway for sustainable tourism, the strengthening of the curriculum in tourism, and the holding of regular conferences and seminars for personnel in the tourism industry.
Goals
The 5th Tourism Human Resource Congress aims to upgrade knowledge and skills and to discuss management practices dealing with human resources to address the new challenges raised by the 4th Industrial Revolution. Experts in the field of human resource development, trainers and educators, the labor sector, employers in tourism and hospitality, LGUs as well as government executives from the Department of Tourism, Department of Labor and Employment, Department of Education, the Technical Skills and Development Authority and the Commission on Higher Education shall share their knowledge during lectures, plenary and break-out sessions, and panel discussions during the two-day conference. The congress will thus seek ways to bridge the gap between the industry and education/training sectors and examine factors and issues that influence human resource development in the tourism industry.
Congress Program (Day 1)
5th Congress | Tentative Program
DAY 1 - October 3, 2019
Last Updated: 10/03/2019
Registration, Fellowship, Photo Ops and Networking
- Time: 8:00AM
Opening Ceremonies
- Ubbuk
- Entrance of Colors
- Opening Prayer
- Philippine National Anthem
- Opening number
- By: University of Baguio
- Time: 9:00 AM - 9:30 AM
Welcome Remarks
- Speaker:
- Hon. Benjamin B. Magalong
Mayor, Baguio City
- Hon. Benjamin B. Magalong
- Time: 9:30 AM - 9:45 AM
Keynote Address
- Speaker:
- Usec. Arturo P. Boncato Jr.
Undersecretary, Tourism Regulation Coordination & Resource Generation
- Usec. Arturo P. Boncato Jr.
- Time: 9:45 AM - 10:15 AM
Coffee Break
- Time: 10:15 AM - 10:30 AM
Presentation 1 : Philippine Basic Education in The 4th Industrial Revolution: “The Way Forward”
- Speaker:
- Ms. Mylene Abiva
President and CEO, FELTA Multi-Media Inc.
- Ms. Mylene Abiva
- Time: 10:30 AM - 11:15 AM
Presentation 2: Training and Development of Human Capital for Future Jobs in Tourism
- Speaker:
- Maeve O'Brien
Asia Pacific Representation - Mascontour
- Maeve O'Brien
- Time: 11:15 AM - 12:00 NN
Lunch and short energizer
- Time: 12:00 NN - 1:30 PM
Updates: OJT & Teacher Immersion Program (TIP) Launch
- Speaker:
- Dir. Rowena Lu Y. Montecillo
Director, Office of Industry Manpower Development
- Dir. Rowena Lu Y. Montecillo
- Time: 1:30 NN - 2:00 PM
Presentation 3: Towards a Unified Curriculum Development in Basic, Vocational, and Higher Education for Future Jobs in Tourism
- Speakers:
- Mr. Benhur Ong
Chairman Technical Committee for Tourism, CHED - Dir. Elmer K. Talavera
Technical Education and Skills Development Authority - Mr. Ivan Inductivo
Senior Education Program Specialist-Planning and Research, Department of Education
- Mr. Benhur Ong
- Time: 2:00 PM - 3:00 PM
- Note: 15 minutes per speaker, with 15 minutes for Q&A
Panel A: Upgrading skills of teachers and trainers across educational levels
- Speaker:
- Prof. Lee Majors Fajilan
PRO and National Board of Director for COHREP - Ms. Mary Beth Yu So
Owner, TESDA Accredited School - Dr. Antonio Mangaliag
Principal, Science High School, University of Baguio - Mr. Manuel B. Wong
Regional Director - CAR, TESDA
- Prof. Lee Majors Fajilan
- Moderator:
- Dr. Edieser Dela Santa
- Dean, University of the Philippines Asian Institute of Tourism
- Time: 3:00 PM - 3:45 PM
- Note: Panelists to be identified
Coffee Break
- Time: 3:45 PM - 4:00 PM
Presentation 4 : Essential English Skills for Tourism Jobs in The 4th Industrial Revolution
- Speaker:
- Ms. Monette I. Hamlin
Chairman Hopkins International Partners Inc.
President, Government Academe Industry Network (GAIN)
- Ms. Monette I. Hamlin
- Time: 4:00 PM - 4:45 PM
- Note: Inclusive of 15 minutes for Q&A)
Panel B: Rationalizing On-the Job Training and Teacher Immersion Programs for the Tourism Industry
- Speaker:
- Mr. Hessel Larcia
President, Peninsula Manila Labor Union - Mr. Ramon Cabrera
General Manager, The Manor at Camp John Hay - Jenelyn M. Magpatoc, CGSP, MHRD
Dean, School of International Hospitality and Tourism Management University of Baguio
- Mr. Hessel Larcia
- Moderator:
- Ms. Christina Aquino
Executive Director, DIMR Linkages and Standards, Lyceum of the Philippines
- Ms. Christina Aquino
- Time: 4:45 PM - 5:15 PM
End of Day 1
- Time: 5:15 PM
Congress Program (Day 2)
5th Congress | Tentative Program
DAY 2 - October 4, 2019
Last Updated: 10/03/2019
Registration
- Fellowship and networking
- Time: 8:00 AM
Presentation 5: Updates on the Training Initiatives and the ASEAN MRA for Tourism Professional
- Speaker:
- Asec Ma. Rica C. Bueno
Assistant Secretary - Tourism, Coordination and Resource Generation,
Department of Tourism
- Asec Ma. Rica C. Bueno
- Time: 9:00 AM - 9:30 AM
Presentation 6 : Preparing the HR Driven Workforce for New Challenges in the 4th Industrial Revolution
- Speaker:
- Mr. Geuel Auste
DOT Certified Accreditor and Hospitality HR Consultant
- Mr. Geuel Auste
- Time: 9:30 AM - 10:15 AM
Coffee Break
- Time: 10:15 AM - 10:30 AM
Presentation 7: Filipino Values: Its importance in the 4th Industrial Revolution
- Speaker:
- Mr. Eric Zerrudo
Director, University of Santo Tomas Graduate School Center for Conservation of the Cultural Property and the Environment in Tropics (UST - CCCPET)
- Mr. Eric Zerrudo
- Time: 10:30 AM - 11:15 AM
- Note: 30 minutes talk, 15 minutes Q&A
Lunch and short energizer
- Time: 11:15 NN - 12:45 PM
Presentation 8: The 4th Industrial Revolution : What Does the Future Hold for our Tourism and Hospitality Human Capital?
- Speaker:
- Mr. Vic Alcuaz
Hospitality Head Hunter and Hotel Consultant
- Mr. Vic Alcuaz
- Time: 12:45 PM - 1:30 PM
- Note: Inclusive of 15 minutes Q&A
Panel C : Response to Future Employment Challenges in the 4th Industrial Revolution
- Speaker:
- Mr. Anthony De Leon
General Manager, Baguio Country Club - Ms. Raquel Verzosa
Managing Consultant Forest House
2019 Outstanding Women Leader of Baguio, Filipino Mirror Columnist “People at Work” - Ms. Fe Abling-Yu
Executive Director, Philippine Tour Operators Association (PHILTOA)
- Mr. Anthony De Leon
- Moderator:
- Dr. Gloria Baken Wong-Siy
Association of Administration in Hospitality Hotel and Restaurant Management Educational Institution
- Dr. Gloria Baken Wong-Siy
- Time: 1:30 PM - 2:15 PM
Coffee Break
- Time: 2:15 PM - 2:30 PM
Presentation of 5th Tourism HR Congress Resolutions for Approval of Participants
- Speaker:
- Ms. Anabelle Moreno
TIBFI Vice Chair & Overall Chair, 5th Tourism Human Resource Congress
- Ms. Anabelle Moreno
- Time: 2:30 PM - 2:45 PM
Closing Remarks
- Speaker:
- Ms. Christina Aquino
Chairman, TIBFI
- Ms. Christina Aquino
- Time: 2:45 PM - 3:00 PM
Working Committees
5th Congress | Working Committees
Logistics Committee
Head: Eliezer delas Casas, PTAAResponsibilities: Finding and reserving conference venue, accommodation and transportatation requirements; running pre- and post-conference tours
Marketing Committee
Head: To be identified / finalizedResponsibilities: Publicizing the event to target audience; producing marketing materials for the conference; printing the souvenir program; media relations
Registration Committee
Head: Tina Aquino, HRAPResponsibilities: Recording official participants; accepting and processing registration and payments made in advance and on-site; conference kit
Ways and Means Committee
Head: Tinette Capistrano, PACEOSResponsibilities: Finding sponsors and raffle prizes; preparing and submitting sponsorship proposals
Programs Committee
Head: Gloria Baken Sy, AAHRMEIResponsibilities: Designing flow of the program; finalizing list of topics for discussion; identifying and inviting speakers, emcee(s), entertainers, and coordinating their individual technical and logistical requirements; running the conference program
Documentation Committee
Head : Edieser Dela Santa, UPAITResponsibilities: documentation and evaluation
Secretariat - coordinating activities of the working committees; providing staff support
Over-all Conference Chairman
Head : Anabelle O. Moreno, AHRMResponsibilities: Coordinating with working committees and providing overall direction
Partner Hotel: The Manor at Camp John Hay
The Manor at Camp John Hay
| Room Type | Capacity (Persons) |
Full Rates (PHP) |
Irresistible Baguio Promo | |
|---|---|---|---|---|
| Weekday (Sun-Wed) |
Weekend (Thu-Sat) |
|||
| Superior Forest View |
1-2 | 8,950 | 3,975 | 4,475 |
| Deluxe Forest View |
1-2 | 9,400 | 4,200 | 4,700 |
| One Bedroom Suite Forest View |
1-2 | 12,000 | 5,500 | 6,000 |
| Two Bedroom Suite Forest View |
1-4 | 21,500 | 10,250 | 10,750 |
| Superior Garden View |
1-2 | 9,400 | 4,200 | 4,700 |
| Deluxe Garden View |
1-2 | 9,750 | 4,375 | 4,875 |
| One Bedroom Suite Garden View |
1-2 | 12,300 | 5,650 | 6,150 |
| Two Bedroom Suite Garden View |
1-4 | 22,000 | 10,500 | 11,000 |
Terms and Conditions:
- Exclusive of Buffet Breakfast; Buffet Breakfast is Php 880.00 net per person.
- NET rates are inclusive of 12% VAT and Php 5.00 local tax.
- Subject to change without prior notice.
- Extra bed or person is Php 1,680.00 net per night above the minimum capacity of the room.
- Irresistible Baguio Promo Rates are NOT applicable during Public Holidays or long weekends.
- Children 12-year old or younger, sharing room and bed with parents are free of charge.
- Check-in time is 2:00pm / Check-out time is at 11:00am. Early check-in and/or late check-out will be subject to room availability and additional charges that may apply.
- All major cards are accepted.
- Applicable to individual bookings. For any group bookings, you may contact our Manila Sales Office.
Partner Hotel: Hotel Elizabeth
Hotel Elizabeth
| Room Type (Inclusive of Breakfast) |
Persons | Published Rate |
Contracted Rate |
|---|---|---|---|
Deluxe Single
|
2 | 5,200 | 2,600 |
Deluxe Double
|
2 | 5,200 | 2,600 |
Deluxe Quadruple
|
4 | 7,300 | 3,650 |
Deluxe Family
|
6 |
8,400 | 4,200 |
Executive Suite
|
4 | 7,800 | 3,900 |
| Penthouse Suite with Loft 5th Floor
|
4 | 9,400 | 6,110 |
| Executive Penthouse Suite 5th Floor
|
6 | 16,800 | 10,920 |
| Extra person/bed with breakfast | 1 | 800 | - |
Note:
Please note all Deluxe Quadruple Rooms and Family Rooms are located at the lower ground floor accessible only by stairs. Not advisable to Senior Citizen and People with Disability. View is roadside or back garden only.
Please note all Deluxe Quadruple Rooms and Family Rooms are located at the lower ground floor accessible only by stairs. Not advisable to Senior Citizen and People with Disability. View is roadside or back garden only.
Partner Hotel: The Forest Lodge at Camp John Hay
The Forest Lodge at Camp John Hay
| Room Type | Capacity (Persons) |
Published Rates (PHP) |
Best Deal in Baguio Promo (PHP) |
|
|---|---|---|---|---|
| Superior | 1-2 | 8,610 | 2,900 | |
| Deluxe | 1-2 | 9,110 | 3,300 | |
| Studio Suite | 1-3 | 10,210 | 4,050 | |
| One Bedroom Suite | 1-3 | 11,960 | 5,150 | |
- Room rates are inclusive of 12% VAT and P5.00 local tax.
- Room rates are EXCLUSIVE of breakfast. Breakfast at The Twist is at Php 650.00 per person.
- Room features: Cable TV, IDD/NDD phone system with Internet Access, WIFI access, Refrigerator, Mini-Bar, Coffee & Tea making machine, In-room safe, Electrical outlet 220V
- Standard check-in time is 2:00 PM and check-out time is 11:00 AM.
- Additional extra bed is at Php 1,350.00 per night.
- Extra person at Php 500.00 per person (bed sharing)
- All hotel rates are subject to change without prior notice.
Food and Beverage Requirements
Dine on gourmet masterpieces by famed Chef Billy King at Le Chef at the Manor or special banquet arrangements at CAP-JH Trade & Cultural Center.
Meal Rates:
- Buffet Breakfast: Php 650.00 net per person
- Managed Lunch/Dinner: Php 550.00 net and above per person
- Set Lunch/Dinner: Php 750.00 net and above per person
- AM/PM Snacks: Php 200.00 net per person per snack
Dine on gourmet masterpieces by famed Chef Billy King at Le Chef at the Manor or special banquet arrangements at CAP-JH Trade & Cultural Center.
Meal Rates:
- Buffet Breakfast: Php 650.00 net per person
- Managed Lunch/Dinner: Php 550.00 net and above per person
- Set Lunch/Dinner: Php 750.00 net and above per person
- AM/PM Snacks: Php 200.00 net per person per snack
- Please note that above rates are subject to change without prior notice.
- Rates are net and inclusive of all applicable government taxes.
- Minimum of thirty (30) persons is required for buffet meal requirements.
Partner Hotel: Le Monet Hotel
Le Monet Hotel
| Room Type | Capacity (Persons) |
Published Rates (PHP) |
Best Deal in Baguio Promo (PHP) |
|
|---|---|---|---|---|
| Deluxe Twin (Park View) | 2 | 8,000 | 4,932 | |
| Deluxe Twin (Forest View) | 2 | 8,234 | 5,076 | |
| Deluxe Twin (Aircon) | 2 | 8,818 | 5,436 | |
| Deluxe King | 2 | 8,234 | 5,076 | |
| Junior Suite | 2 | 9,927 | 6,120 | |
| One Bedroom Suite | 2 | 10,628 | 6,552 | |
| Extra Breakfast | 650 | |||
| Extra Person w/ Breakfast | 1300 | |||
Contact Details to avail of the promo rates and promo code:
Jonas King C. Zamora
Phone: +63 2 373-3333 ext. 113
Mobile Phone: +63 917 544-3054
Email: jonaszamora.artstream@gmail.com
Jonas King C. Zamora
Phone: +63 2 373-3333 ext. 113
Mobile Phone: +63 917 544-3054
Email: jonaszamora.artstream@gmail.com
Microtel by Wyndham - Baguio
Microtel by Wyndham - Baguio
| Room Type | Capacity (Persons) |
Published Rates (PHP) |
Discounted Rates |
|
|---|---|---|---|---|
| 1 Queen Bed Room | 2 | 8,000 | 3,000 | |
| 2 Queen Beds Room | 2 | 8,300 | 3,300 | |
| 1 Queen Bed Suite | 2 | 10,300 | 3,900 | |
- Above rates are inclusive of breakfast and service charge.
- Room rates are based on single/double occupancy.
- An extra person charge of PHP 750.00 per person per night shall apply thereafter for additional person/s (Maximum of 4 persons in a room) in our 2 queen bed room.
- Children 12 years old and below (maximum of 2) sharing a room with adults and utilizing the existing bed/s will be free of charge. For breakfast, the following rates shall apply:
- 0 – 3 years old (Free of Charge)
- 4 – 8 years old (50% off on breakfast rate)
- 9 – 12 years old (100% charge)
- All beds are queen sized beds. Extra beds are limited only.
- Check in time is 2:00 PM , Check out is 12:00 NN.
- Amenities and facilities include free-flowing coffee in the lobby, safety deposit box, wake-up call, Ice machine, water dispenser, wireless internet access and IDD/NDD calls.
For bookings, you may contact:
Anna Divinagracia
Mobile: 0917 579 0407
Phone: (074) 619 3333
Email: acdivinagracia@microtel.ph
Anna Divinagracia
Mobile: 0917 579 0407
Phone: (074) 619 3333
Email: acdivinagracia@microtel.ph
Bus Schedules
5th Congress | Bus Schedule
Manila to Baguio
To follow...Baguio to Manila
To follow...Note: Participants of the HR Congress proper will come from LGUs, educational institutions, industry practitioners (GMs and HR officers), ATOP officers and members, TESDA, CHED DepEd and DOLE officials, staff of NGAs particularly those located in Central Luzon, and tourism associations in Central Luzon.