DOT Online Learnings

The Department of Tourism is developing online learning courses for tourism stakeholders.

Background and Rationale

In view of the Extended Community Quarantine (ECQ) brought about by the COVID-19 pandemic, the Department of Tourism through the Office of Industry Manpower Development is developing online learning courses for tourism stakeholders. With the advice and guidance of Secretary Bernadette Romulo-Puyat, the programs were conceptualized as an alternative to the regular training programs conducted by the DOT to give tourism stakeholders the opportunity to learn and stay relevant and updated even during the ECQ. Consistent with the Bayanihan To Heal As One Act, the program is one of the activities identified by the DOT to assist and encourage stakeholders as they cope, transition to the new normal and move towards recovery.

Maximize: Utilizing ECQ for Tourism Enterprise (April 14-16, 2020)

I. Maximize: Utilizing ECQ for Tourism Enterprise (April 14-16, 2020)

Brief Description
This 6-hour program, divided to 2-hour session for 3 days will enable participants to monitor, evaluate and learn from their past and present situations to prepare themselves better for the future.  The online webinar features some group sessions, but the emphasis is on practical exercises sent via group/private message. The program also offers many opportunities to work on current, real-life management problems. It will also provide them tools and methodologies to plan and prepare for post-ECQ/Post-COVID-19 situation.


Managers and/or owners, supervisors and other workers of tourism enterprises such as tourist accommodation facilities, travel and tour operators, MICE facilities, food establishments and other tourism related enterprises, tour guides and other tourism front-liners.

Martin Aguilar is the founder and Chief Consultant of The Filipino Hospitality, a consulting, marketing and training firm on tourism and hospitality. He is a Certified Management Consultant and a Six Sigma Black Belt. He is also an ASEAN Master Assessor on Front Office labor division and is currently the Mutual Recognitions Arrangement for Tourism Professionals (MRA-TP) Consultant for the ASEAN Secretariat.

Session Schedule via Zoom

Day 1

Date/Time: April 14, 2020, 2:00 p.m. to 4:00 p.m.


  • Introduction and house rules
  • ECQ Business Tips - How to Maximize time for Tourism Enterprises
  • An overview on the MEL (Monitoring, Evaluation and Learning) Framework as a tool
  • Explanation of the Individual Exercise

Speaker: Martin Aguilar

Day 2

Date/Time: April 15, 2020, 2:00 p.m. to 4:00 p.m.


  • Online Registration (via Zoom Waiting Room)
  • Review of Day 1 and Discussion of Individual Monitoring Exercise
  • Overview on Evaluation as a tool
  • The Importance of Evaluation and Understanding the MEL Cycle
  • Key Elements of MEL and an Introduction to Learning

Speaker: Martin Aguilar

Day 3

Date/Time: April 16, 2020, 2:00 p.m. to 4:00 p.m.


  • Online Registration (via Zoom Waiting Room)
  • Review of Day 2 and Facilitate Q&A
  • Understanding the Importance of Learning for Tourism Enterprises
  • Exercise on Basic Strategic Planning for Tourism (Applying learnings from MEL Framework)
    Note: Groupings to be divided via Zoom Breakout Digital Rooms
  • Group Representatives to present (10-15 mins each)
  • De-Briefing, Training Summary and e-Pictorial

Speaker: Martin Aguilar

DOT Online Learnings

Dear Valued Tourism Stakeholders,

Thank you for supporting the launch and pilot trainings of the DOT Online Learning last week.  We are truly grateful for the positive feedback.  In response to the clamor for more online courses, we are happy to invite you to our continuing webinars.

How to Register

1. Access the online courses via any internet-enabled device such as personal computers, laptops, iPads and smartphones.
2. To register, please fill-up the online pre-registration form which you can find at the bottom of the course outline.

3. After submitting the online pre-registration form, an email will be sent providing the link to the webinar you chose.  Click the link.  You will receive Zoom notification with regard to your acceptance to the course together with the meeting ID and password.  Registration is  on a first-come, first-served basis.
4. Install and launch the Zoom application to your device.  Click “Join Meeting” and key in the meeting ID.


To be a successful online learner, here are some simple tips and house rules to observe:

1. Make sure that you are in a quiet environment conducive to learning.  Consider also good lighting and comfortable seating.  Check also internet speed, turn camera on and have your camera at eye level.

2. Come to class on time.

3. Turn off pop-up messages and avoid games and surfing while sessions are going on.

4. A Certificate of Completion will be issued to participants who complete the course and after submitting the online course evaluation through a link which will be e-mailed after the sessions. Your e-certificate shall be sent through e-mail soonest.

For queries, please email

All the best,

DOT-OIMD Online Learning Team

Contact Information

Tourism Industry Board Foundation Inc.


University of the Philippines - Asian Institute of Tourism
Commonwealth Avenue, Diliman, Quezon City, Philippines

  +63 (2) 981-8500 local 2799
  +63 966 556-7600

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